24 It is therefore reasonable, after reviewing these studies, to conclude that the use of medical scribes can have a positive impact on provider workflow, provider and patient satisfaction, and on organizational finances. 17–28 In addition, studies of scribes have found other positive outcomes, such as increasing the joy of practicing. 3, 6–10, 14, 16 Since their review included only papers published through 2017 and a good deal of research has been done since then, we updated their literature search, finding additional relevant papers with results similar to those in prior studies: The increase in provider satisfaction and productivity has been further verified. 6–16 Several studies that measured patient satisfaction have shown either increased satisfaction or no change. Most cited studies reported productivity and satisfaction gains for providers along with more accurate and therefore increased billing. They also note that the United States might be unique in fostering the emergence of new professions such as scribing. The authors explain that medical scribes do not exist in Scandinavian and other countries, or they may be called something else, so their search did not find more non-US studies. 5 Fifty were based in the United States, 9 in Australia, and 1 in Canada. In 2019, Bossen et al published the results of a comprehensive literature review about medical scribes, highlighting 60 papers that describe primarily positive impacts. Research results about scribe use are largely positive, but the safety of this unregulated new industry has not been assessed. 4 There are no licensing requirements for preprofessional scribes. In the United States, many are preprofessional students aiming for careers in medicine, but with no clinical training. 1, 2 Medical scribes, defined as “paraprofessionals who transcribe clinic visit information into the EHRs in real time under physician (provider) supervision,” 3 are consequently being utilized at an increasing pace. Performs miscellaneous job-related duties as assigned.The often-onerous burden of clinical documentation and the ubiquitous utilization of the electronic health record (EHR) can generate physician dissatisfaction and burnout.interpretations as dictated by the provider and into the appropriate health record system. Enter patient information to include diagnosis, studies, orders. Remains up-to-date on coding information and regulatory changes through attendance at conferences, workshops, and in-house training sessions.Follows established departmental policies, procedures, and objectives, ensuring continuous quality improvement and adherence to safety and environmental standards.Ensures strict confidentiality of financial and medical records.Researches inquiries from providers regarding patient charts.Interacts with department heads and other administrative staff regarding implementation of new codes and revision of charge documents.Assigns accurate evaluation and management codes to ensure proper coding of patient charts.Accompanies with medical providers during patient encounters to transcribe the history and physical examination as the patient is evaluated audits physician charts and provide appropriate feedback.
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